In order to become a recognized training provider, your company must sign a contract for “recognized training provider” with UXQB. You must sign two copies of the contract and send a paper copy to UXQB, who will sign both copies and return one to you. Contact UXQB to obtain a copy of the form.

Advantages for recognized training providers

Enrolling with training providers that are recognized by the UXQB has the following advantages:

  • An examiner from a certification provider recognized by the UXQB will be present at each seminar (if the minimum number of participants is 6)
  • All seminars organized by the recognized training provider will be listed in UXQB’s seminar calendar
  • Recognized training providers may use UXQB’s signet “Recognized Training Provider” on their website


  • Recognized training providers increase the credibility of the certification program and thereby the value of their own seminars
  • Recognized training providers contribute to covering the significant costs for maintaining and developing the certification program

Why become a recognized training provider for CPUX trainings?

The following characteristics distinguish the UXQB from other UX certification programs:

  • For practitioners by practitioners
    The UXQB is recognized by leading professional UX organisations such as the G-UPA (German UPA), UXPA-UK (England), UXPA Switzerland and UX Danmark. Representatives of these organisations are active in creating and reviewing curricula and maintaining the organisation of the UXQB, for example by participating in the Annual General Assembly. UXQB’s Advisory Board consists exclusively of UX experts from industry.
  • Transparent
    UXQB curricula are freely available on the UXQB website. UXQB has also published complete sets of sample exam questions with solutions for training purposes. Interested people can see in advance what they get. There is no need to purchase and study extensive and sometimes contradictory textbooks.
  • Many independent training providers
    UXQB has more than 20 independent training providers. Some of the training providers are well-known and highly respected and UXQB is proud that they have chosen to support UXQB. Any company regardless of size can become a UXQB recognized training provider if they fulfill a number of reasonable criteria.
  • Independent, trustworthy certification
    UXQB certifications are carried out by independent certification providers who fulfill the requirements described in ISO/IEC17024. The trainers have no access to the certification questions, which guarantees a trustworthy certification process.
  • Advanced level certifications
    UXQB does not just provide advanced level certifications but offers certifications for usability testing and user requirements engineering – the latter from 2016.
  • International
    UXQB has training providers who are native speakers in 5 different European countries: Germany, Austria, Switzerland, UK and Denmark. UXQB curricula are available in German and English, and soon also in French.
  • Based on ISO standards
    UXQB curricula are based on ISO standards. Where ISO standards are not available, UXQB curricula are based on recognized UX textbooks and the UXPA Body of Knowledge.
  • Independent learners welcome
    UXQB recommends taking a professional CPUX training course provided by one of the UXQB Recognized Training Providers. However, courses are not mandatory. About 25% of people taking the certification are self-taught and do quite well in the certification tests.
  • Usable
    UXQB does not just preach usability and good user experience. UXQB also practices it: UXQB’s curricula are full of relevant examples of the terms that examinees must learn. Complete sets of sample exam questions are freely available.

Responsibilities of recognized training providers

Enrolling with training providers that are recognized by the UXQB has the following advantages:

  • Structure and conduct training in accordance with the applicable UXQB curriculum
  • Only utilize trainers who are holders of the CPUX-F certificate
  • Send copies of the standardized evaluation form to after every training session
  • Conduct public training or in-house training using technically and pedagogically competent trainers in a way that maximizes the likelihood that participants will pass the certification test
  • Exclusively use UXQB accredited certification providers
  • Allow a minimum of two people who have not participated in the complete training program to participate in the subsequent certification test for a discounted fee